Welcome to CleanMalwareVirus.com. By accessing or using our website or services, you agree to be bound by the following Terms and Conditions. Please read them carefully before placing any order or engaging with our content.

If you do not agree with any part of these terms, please do not use our website or services.


1. Overview of Services

CleanMalwareVirus.com provides professional services including, but not limited to:

  • WordPress malware removal

  • Website cleanup and recovery

  • Google blacklist and deceptive site warning removal

  • WordPress speed optimization

  • Security hardening and monitoring

All services are manually performed with care to preserve your site’s structure, content, and functionality.


2. Eligibility

To use our services, you must:

  • Be at least 18 years old or have legal authority to represent an entity

  • Provide accurate and complete information about your website and access credentials

  • Not use our site for unlawful purposes or to engage in any malicious activity


3. Service Delivery

We aim to deliver services in a timely and professional manner. Estimated delivery times will be discussed upon order placement and may vary based on:

  • Severity of infection

  • Size and complexity of the website

  • Server access and cooperation

You are responsible for providing timely access (FTP, cPanel, WordPress admin, etc.) so that we can begin work.


4. Refund Policy

We offer a 100% Money-Back Guarantee under the following conditions:

  • If we are unable to clean the malware or fix the issue

  • If no significant work has been done and the order is canceled early

Refunds will not be issued if:

  • You change your mind after the work has been completed

  • You fail to provide necessary access or respond in time

  • The issue lies with a third-party host or platform beyond our control


5. Post-Service Support

All malware removal services come with 30 days of limited support, which includes:

  • Re-cleaning if the same malware reappears (under specific terms)

  • Basic consultation on preventive security measures

Support does not cover unrelated website changes, plugin/theme updates, or new infections caused by user error or poor security practices.


6. Limitation of Liability

While we take every precaution to ensure the safety of your website and data, CleanMalwareVirus.com is not liable for:

  • Loss of data, traffic, or revenue

  • Hosting/server downtime

  • SEO ranking drops due to previous malware impact

  • Third-party software/plugin vulnerabilities

  • Incompatibilities arising after cleanup or optimization

We strongly recommend taking a full backup of your website before service initiation.


7. Intellectual Property

All content, branding, design, graphics, and text on CleanMalwareVirus.com are the property of this site and may not be copied, reproduced, or distributed without prior written permission.

Client-provided content, access credentials, or website data will never be shared or reused.


8. Privacy and Data Usage

Your privacy is important to us. Any data you share (credentials, URLs, personal info) will be kept strictly confidential and used only for service-related purposes.

Please refer to our full Privacy Policy for more details.


9. Termination of Access

We reserve the right to refuse service or terminate access without notice if we believe a client:

  • Violates our Terms

  • Engages in fraudulent or harmful behavior

  • Abuses communication or support channels


10. Updates to Terms

We may update these Terms & Conditions at any time to reflect changes in our services, policies, or applicable laws. Continued use of the site constitutes your acceptance of the updated terms.

The latest version of this page will always be considered the current and binding version.


11. Contact Information

If you have any questions or concerns regarding these Terms, please contact us:

CleanMalwareVirus.com
📧 Email: cleanmalwarevirus@gmail.com 📱 WhatsApp: https://wa.me/+8801764393426 🌐 Website: https://cleanmalwarewp.top